Everyday at Oh Polly is different and busy which keeps my role interesting and makes the days go fast! They have all different types and styles of women’s swimwear we think you’ll love! I couldn't have asked for a better experience. | Read 6,181-6,200 Reviews out of 17,013. Very pleased! Overview Overview. I sincerely appreciate their help, great customer service like theirs is so wonderful to encounter. I have shopped at Oh Polly several times. I would like to take this opportunity to thank the people who helped me -- Bethanie, Luce and K. Thank you so much! I love Oh Polly, and will continue purchasing in the future. Luckily, I reached out to the team and Jess and Katie were able to help get my issue resolved. 05/12/2017 05/14/2017. Claim this company. If you check the sizing guides you cant go far wrong, absolutely beautiful dresses and tops, nearly all my friends shop from here too and they all love it, highly recommend! Have a lovely week. I had a response almost immediately from Yasmin. The office is a relaxed and friendly atmosphere. Additionally, we have a returns hub in US so our returns process is quick and seamless - for more info on this please refer to our returns page: https://www.ohpolly.com/returns/. 39 Reviews. She got back to me very quick and was extremely polite. I actually bought 3 dresses from them, before things got weird and I am just in loveee! Do you agree with Oh Polly's TrustScore? 7 Benefits. Also, it is one of the UK’s fastest-growing fashion brands according to their LinkedIn page. Haven't wore them all bc haven't been able to go out. Crop top and mini skirt co-ords create effortless outfits. I was in told that my payment "timed out" and that I would be receiving a refund within 48 hours. Oh Polly is cherry picking customers to leave reviews, this may be skewing the overall rating. Leave this blank if you'd like to publish your review anonymously. I got this dress in a size 8 and its very much true to size. Hello Chel - thank you so much for your kind comment. I spent over $400 and was dependent on these items for a photo shoot I have at the end of this week. Most helpful every step of the way no matter what I asked helped me so much. I will pass on your kind words to Jess and Katie, they will be delighted with your response! Help future customers by talking about customer service, price, delivery, returns & refunds. Products used:Drop a glint embellished mini dress | Read 3,141-3,160 Reviews out of 16,727. Voice your opinion today and hear what 17013 customers have already said. This is only problem ever had. Lou went above and beyond in helping me rectify my problem! Consumers satisfied with Oh Polly most frequently mention customer service. Check out what 17,146 people have written so far, and share your own experience. When I contacted them they replied promptly. Their clothes are not only high quality, their CS is also the best. She is even ordering more dresses from them against my advice. Sorry again for any trouble caused. Hope this helps and sorry for any inconvenience. No query was too silly for Yasmin to deal with, she made me feel like she genuinely wanted to help. Tip for consumers:I have been told to follow the sizing guides on their website to confirm your size. Buy dresses, skirts, top and more... Oh Polly's Customer Service is one of the many reasons why they are a great brand. Usually responds not within the first month, To find more information about reviews and trust on Sitejabber.com please visit. I was helped by the lovely Gina who provided me with more information before I even requested it and really just helped all my needs before they arose. Sorry again for any inconvenience. Over two weeks later I never received anything, so I reached out again to see what the status was. Dealt with Lucy. 31 Oh Polly reviews. I reside in Canada and placed an order for a few months in December. Oh Polly has a consumer rating of 3.85 stars from 121 reviews indicating that most customers are generally satisfied with their purchases. Would definitely recommend Oh Polly I … I'm usually a size US 4 or 6. They shouldn't be able to do so! If you don’t know what Oh Polly is, it’s a fashion brand that sells clothes, swimwear and more. Regardless, if you'd like any further assistance, please do pop us an email (hello@ohpolly.com) and we'll be more than happy to help. I recieved all needed answers to my questions in a timely manner. Great customer service and got it sorted ASAP! On the other hand, I'm sorry to hear the sizing wasn't right - we use UK sizes and have a conversion guide available on our website to assist our International customers. The service is always great! 31 Oh Polly reviews. A skirt can be roughly £40 and that’s just the skirt, the top can range anywhere between £20-55 so for a very basic set it’s like £60-90 . The clothes are beautiful and such great quality! Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, Called about an item the other day and the person I spoke to gave excellent, Quick and Amazing Quality Clothes and Customer Service, Bad business with contradicting customer service, How do i return a dress that is to small for me that i only got today, Is their items true to the size and pictures. A free inside look at company reviews and salaries posted anonymously by employees. I then got confirmation that my payment was excepted and that my package would be shipped shortly. They told me that there was an issue with some details on my payment. (Supported files: jpg, png, mpeg, ogg, mp4 & webm). Have a great week. Do you agree with Oh Polly's TrustScore? Everything was sorted in such a short space of time that I even got to wear my oh polly dress on my birthday! Choose from going-out tops and faux leather trousers to comfy joggers and oversized sweats. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! I ordered some dresses for my birthday so I would have something nice to wear when I go to Vegas. Overview Oh Polly has a consumer rating of 3.75 stars from 113 reviews indicating that most customers are generally satisfied with their purchases. Share With Your Friends! Do you agree with Oh Polly’s star rating? A photos or videos messaged the customer service UK 8-10 as this is much appreciated you very for. Of the way no matter what i asked helped me so much for your kind to! And share your own experience me something completely different that contradicted the other above! And we really appreciate your loyal custom, so i contacted Oh Polly yesterday 7pm... 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